Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,861,079

members

999

online

29,464

topics

Top

Legit email address being incorrectly blocked as spam

Regular Visitor

Legit email address being incorrectly blocked as spam

Hello,

 

Incoming emails from <Edited for violating forum guidelines: "Personal Information"> are still being incorrectly blocked as spam.   We put in a white list request already, and confirmed the campaign they did months ago was corrected and are completely legit.   Can you please remove this block?

 

 

Email Expert

Re: Legit email address being incorrectly blocked as spam

You would need to talk to Comcast security about any blocking issues for other domains-------------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 268 views
  • 0 kudos
  • 2 in conversation