Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,535

members

1,375

online

29,167

topics

Top

Internet

Regular Visitor

Internet

if I cancel Comcast internet service, will I still be able to use my email address?
Gold Problem Solver

Re: Internet

No.  Once you cancel internet service your email account is closed as well.  You will no longer have any access.

If yiu cancel, before you do, set up a free email account with a Gmail, a Thunderbird,etc. and notify all contacts to use that new one.  You will also want to EXPORT the contacts in your address box and save tgevCSV file of your contacts so you can IMPORT the contacts to your new email program.

CC



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 472 views
  • 0 kudos
  • 2 in conversation