Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,858,807

members

465

online

29,677

topics

Top

IPad3-reset email addresses

Frequent Visitor

IPad3-reset email addresses

Messed up MAILsettings on iPad, and on Outlook 365.  Where do I start to fix them, after having changing passwords for Xfinity three Users?  Thank you.

Email Expert

Re: IPad3-reset email addresses

Probably the easiest thing would be to delete the account from the tablet, and then re-create it from scratch.  Let iOS auto-configure it for you after you input the ID and password.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Frequent Visitor

Re: IPad3-reset email addresses

Thanks!  Will try it and see if that solves my problem.  What do I do about Outlook, same thing?

Email Expert

Re: IPad3-reset email addresses

I don't have any experience with Outlook, (I'm on a Mac), but if it will auto-configure it for you I would say yes, do the same thing.  Most clients today will detect IMAP accounts by default, and Comcast is now IMAP compliant.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Frequent Visitor

Re: IPad3-reset email addresses

Thanks for your help.  Will post back after deleting, creating in IPad and Outlook.

Irish

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 4 replies
  • 245 views
  • 0 kudos
  • 2 in conversation