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IN Mail Box

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Regular Visitor

IN Mail Box

Why isn't newest incoming email listed first?  It recently has changed and new and old incoming mail is all mixed in the incominglist.

Accepted Solution

Re: IN Mail Box

In the toolbar above the reading pane, click on "View", and make sure it is set to display by Message, and not by "Conversation".

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Email Expert

Re: IN Mail Box

In the toolbar above the reading pane, click on "View", and make sure it is set to display by Message, and not by "Conversation".




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Regular Visitor

Re: IN Mail Box

thank you for suggestion re having  incoming email listed by messages . I clicked on  View, than by messages.  Worked fine for a short time but it keeps switching back to onversation,.   What's going on here?    HELP PLEASE   

Email Expert

Re: IN Mail Box

OK for my next trick----------at the top of the message list you should see "Sorted by:" xxxxx.  Right-click in the grey area to the right of that, and you should get more sorting options-------------------

 

Sorting Options from Gray Bar 03:04:2015.jpg

 

 

 

Try selecting by Date and see if that gets you right.




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Contributor

Re: IN Mail Box

Or, you could just click the word "date" in the bar across the top to instantly sort them.  Click the same again to sort in opposite (acscending/decending) order.  It should remain that way going forward.

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