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I cannot send email from iPhone or iPad?

Frequent Visitor

I cannot send email from iPhone or iPad?

I cannot send an email from my iPhone or my iPad while on a WiFi nework other than my home network.


Everything works fine when I am on my home Wifi. I can also receive email fine at home or away.


The problem only occurs when attemting to send an email from my comcast account within the Mail app on my iPad and iPhone while I'm on a WiFi network other than home. I do not have this problem with my .mac or Yahoo accounts.


Here is the warning I get:





Any suggestions on how to fix this?

Thank you.

Frequent Visitor

Re: I cannot send email from iPhone or iPad?

The screenshot I pasted didn't get into my post for some reason. This is the warning:


Cannot Send Mail

The connection to the outgoing

server "smtp.comcast.net" failed.

Additional Outgoing Mail Servers can be

configured in Settings >Mail,

Contacts, Calendars

Frequent Visitor

Re: I cannot send email from iPhone or iPad?

I find this forum to be much better than calling 800-com-cast for tech support.


Neither offers any suggestions or answers but at least this forum doesn't put me on hold and make me listen to music for 45 minutes.

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