Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,269

members

1,110

online

29,122

topics

Top

I can't check email https://web.mail.comcast.net/zimbra/mail?app=mail

New Poster

I can't check email https://web.mail.comcast.net/zimbra/mail?app=mail

 Comcast updated "my Account"  I keep getting locked up and can't check email.  I think it may have to do with IE.  How do I check email. I've shut off/rebooted/  Also 

IF I finally do ge tonline to respond to an email, I will then get an error in the reply, and acts like I have no internet, but I do.  How do I fix this? 

 

Here is the lockout message https://web.mail.comcast.net/zimbra/mail?app=mail

Email Expert

Re: I can't check email https://web.mail.comcast.net/zimbra/mail?app=mail

That link just takes me to the Xfinity homepage, as it should.  Try using a different browser and see if it still happens.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: I can't check email https://web.mail.comcast.net/zimbra/mail?app=mail

I am in the same boat!  More than a bit angry!  Was on phone over 30 minutes with NO solution!  I tried Chrome, Firefox and Edge which I hate.  Can get email with Edge but like I said I do NOT like that browser.  After 20 years of Comcast...maybe time to move on to my only other option for internet.   I was here when it was 1st available in my area called @Home.

 

 

 

 

 

 

 

 

t

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 1570 views
  • 0 kudos
  • 3 in conversation