Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,487

members

883

online

36,403

topics

Top

I am unable to access e-mails from my cell. ph. Help.

New Poster

I am unable to access e-mails from my cell. ph. Help.

I do not seem to be able top open e-mails from cell. ph. It stays stuck without ever openeing any? Thoughts?

Email Expert

Re: I am unable to access e-mails from my cell. ph. Help.

First, you need to provide better information before anyone can try to help.  Some questions------

 

1)  What kind of phone is it----iOS or Android?

 

2)  Are you using the browser to access the account, or the native mail app that came on the phone?

 

3)  Are you using the Xfinity Connect mobile app?

 

4)  What exactly happens when you try to access the email?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 435 views
  • 0 kudos
  • 2 in conversation