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How to Access customer.xfinity.com/?mat=0

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How to Access customer.xfinity.com/?mat=0

My older e.mail continues to disappear.

I called xfinity.  The rep informed me to access   customer.xfinity.com/?mat=0

Select Preferences, select e.mail, select deletion schedule, select edit, select never, never,

 

but when I tried to access  customer.xfinity.com/?mat=0

it failed to access the web site.

 

Please instruct me . . . How to Access . . . customer.xfinity.com/?mat=0

 

I am a novice.  Please provide step by step instructions.

 

Thank You

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Email Expert

Re: How to Access customer.xfinity.com/?mat=0

The link you posted just takes me to the Xfinity homepage.  If you are still on the old email format, from the Inbox page go to Preferences>>>>>Email>>>>>Email Deletion Schedule.  See if you can get into it that way.




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