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How do I recover a past comcast email address

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How do I recover a past comcast email address

I was a previous comcast customer and when I switched service a little over a year ago, you all deleted my e-mail account and I was unable to access my account.  I have since, rejoined comcast and would like to open my comcast account e-mail that I had previously used, how can I re-open that email account?  

Email Expert

Re: How do I recover a past comcast email address

You might be able to re-use the user ID if no one else has claimed it since you cancelled service.  Just try setting it up as a secondary account and see if it works.  If you don't know how to set up a secondary here are the instructions---------------

 


http://customer.xfinity.com/help-and-support/internet/adding-new-user-names-or-email-addresses/




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