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HTTP Error 500 problems

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HTTP Error 500 problems

After I sign-in for access to my Xfinity email account I get an Error 500 Server message. As I've seen from other posts, it's most easy to diagnose issue with full message displayed.  Here it is in its entirety:

HTTP ERROR 500

Problem accessing /oauth/authorize. Reason:

Server Error
Caused by:

java.lang.RuntimeException: java.util.concurrent.TimeoutException
at com.couchbase.client.java.util.Blocking.blockForSingle(Blocking.java:75)
at com.couchbase.client.java.CouchbaseBucket.get(CouchbaseBucket.java:149)
at com.couchbase.client.java.CouchbaseBucket.get(CouchbaseBucket.java:144)
at com.comcast.cima.httpsession.couchbase.CouchbaseSessionMap.get(CouchbaseSessionMap.java:35)
at com.comcast.cima.httpsession.couchbase.CouchbaseSessionMap.get(CouchbaseSessionMap.java:18)
at org.springframework.session.MapSessionRepository.getSession(MapSessionRepository.java:76)
at org.springframework.session.MapSessionRepository.getSession(MapSessionRepository.java:36)
at org.springframework.session.web.http.SessionRepositoryFilter$SessionRepositoryRequestWrapper.getSession(SessionRepositoryFilter.java:270)
at org.springframework.session.web.http.SessionRepositoryFilter$SessionRepositoryRequestWrapper.getSession(SessionRepositoryFilter.java:286)
at org.springframework.session.web.http.SessionRepositoryFilter$SessionRepositoryRequestWrapper.getSession(SessionRepositoryFilter.java:170)
at javax.servlet.http.HttpServletRequestWrapper.getSession(HttpServletRequestWrapper.java:270)
at org.springframework.security.web.context.HttpSessionSecurityContextRepository.loadContext(HttpSessionSecurityContextRepository.java:79)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:82)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1667)
at org.springframework.session.web.http.SessionRepositoryFilter.doFilterInternal(SessionRepositoryFilter.java:126)
at org.springframework.session.web.http.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:65)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1667)
at com.comcast.cima.oauth2.utils.TransactionIdFilter.doFilter(TransactionIdFilter.java:32)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1667)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:581)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1121)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1055)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:213)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:109)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:118)
at org.eclipse.jetty.server.Server.handle(Server.java:515)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:291)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:242)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:238)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:57)
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceAndRun(ExecuteProduceConsume.java:191)
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:126)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:654)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:572)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.util.concurrent.TimeoutException
... 49 more
Caused by:

java.util.concurrent.TimeoutException
at com.couchbase.client.java.util.Blocking.blockForSingle(Blocking.java:75)
at com.couchbase.client.java.CouchbaseBucket.get(CouchbaseBucket.java:149)
at com.couchbase.client.java.CouchbaseBucket.get(CouchbaseBucket.java:144)
at com.comcast.cima.httpsession.couchbase.CouchbaseSessionMap.get(CouchbaseSessionMap.java:35)
at com.comcast.cima.httpsession.couchbase.CouchbaseSessionMap.get(CouchbaseSessionMap.java:18)
at org.springframework.session.MapSessionRepository.getSession(MapSessionRepository.java:76)
at org.springframework.session.MapSessionRepository.getSession(MapSessionRepository.java:36)
at org.springframework.session.web.http.SessionRepositoryFilter$SessionRepositoryRequestWrapper.getSession(SessionRepositoryFilter.java:270)
at org.springframework.session.web.http.SessionRepositoryFilter$SessionRepositoryRequestWrapper.getSession(SessionRepositoryFilter.java:286)
at org.springframework.session.web.http.SessionRepositoryFilter$SessionRepositoryRequestWrapper.getSession(SessionRepositoryFilter.java:170)
at javax.servlet.http.HttpServletRequestWrapper.getSession(HttpServletRequestWrapper.java:270)
at org.springframework.security.web.context.HttpSessionSecurityContextRepository.loadContext(HttpSessionSecurityContextRepository.java:79)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:82)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1667)
at org.springframework.session.web.http.SessionRepositoryFilter.doFilterInternal(SessionRepositoryFilter.java:126)
at org.springframework.session.web.http.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:65)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1667)
at com.comcast.cima.oauth2.utils.TransactionIdFilter.doFilter(TransactionIdFilter.java:32)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1667)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:581)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1121)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1055)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:213)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:109)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:118)
at org.eclipse.jetty.server.Server.handle(Server.java:515)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:291)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:242)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:238)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:57)
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceAndRun(ExecuteProduceConsume.java:191)
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:126)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:654)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:572)
at java.lang.Thread.run(Thread.java:745)