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Google plus email

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Frequent Visitor

Google plus email

I create photo albums thru Picasa and upload to Google and then email using Google email account to people.  I can receive this email if I send to my Yahoo account, but I can't receive it at my Comcast account, nor can a friend of mine.  How can we fix this?  I've tried several times & added my google address to my comcast address book.

Accepted Solution

Re: Google plus email

The reason Again asked the question is that there is a size limitation in Comcast.  A message can't be more than 25 Mb, including headers and attachments.  54 photos sounds like a lot depending on what format they are in.  You might be better off hosting the album somplace like Photobucket or Flikr and then just email your recipients a link to it.

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Email Expert

Re: Google plus email

When you send it with the Yahoo account, do you get any kind of error or bounce message in Yahoo?  Does your friend get anything back?  I have both Yahoo and Gmail accounts and have not had this issue with either of them.




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Re: Google plus email

I am able to send the photo album from Google to my Yahoo account, but I cannot send it to my Comcast email address.  I don't get an error message and it is not in my spam folder.  I also cannot send it to a friend who has Comcast.

 

Service Expert

Re: Google plus email

How large is the photo album?




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Re: Google plus email

I don't know how large it is cause I can't find that info, but it is only 54 photos.  I found a way around it.  I emailed it from Google to my Yahoo address then I forwarded it to my friend's Comcast address and she was able to open/view.  I just don't understand why Comcast won't "allow" it to be received.  Certainly it has the capability.  Thanks for any info/insight.

Email Expert

Re: Google plus email

The reason Again asked the question is that there is a size limitation in Comcast.  A message can't be more than 25 Mb, including headers and attachments.  54 photos sounds like a lot depending on what format they are in.  You might be better off hosting the album somplace like Photobucket or Flikr and then just email your recipients a link to it.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee.

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Frequent Visitor

Re: Google plus email

Thank you.  Comcast ought to allow larger file size.

Frequent Visitor

Re: Google plus email

Thanks for the suggestions on photo sites.

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