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Formating lost or not accepted in incoming emails

New Poster

Formating lost or not accepted in incoming emails

Two questions:

1) When I copy contents of a nicely formatted Word document which uses carefully chosen fonts, italics and spacing, etc., then send it to a Comcast email, why is ALL that nice formatting not only lost, but converted to some ugly, hugely spaced message? Why does Comcast not preserve the Word formatting?

 

2) Why does Comcast not display beautifully created Constant Contact messages in received mail, but rather displays unformatted plain text of the Constant Contact messages with some hugley long internet address in place of the actual links used in the Constant Contact messages? Other email providers display Constant Contact messages beautifully!

Service Expert

Re: Formating lost or not accepted in incoming emails

Are you using residential email for business purposes, or do you have a business account and just posted in the residential service help forum?

 

Do you have HTML selected in your preferences or Plain Text?

 

Webmail is not a robust email program like Outlook or other email clients are.

 

If you're using Constant Contact with residential service you should be using business service instead.  Otherwise, you're pretty much in violation of residential TOS.




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