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Folders in email

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Folders in email

How do I move folders from my email to my computer desk top?

Bronze Problem Solver

Re: Folders in email

You would need to use a program such as Outlook, Pegasus mail, Windows live mail or some other standalone program.


Still some issues there with that in moving folders from the Comcast server to your desktop.   An Email client set as pop will download messages to your computer but POP will only download what is in the INBOX and not other folders.  


An Email account set as IMAP will show the email including folders on the Comcast server but does not store them on your computer.  They are still stored on the comcast server.


So you could do it with POP but you would have to move them from the folders on the comcast server back to the inbox to download them with POP, then create folders on your computer and resort them.


You could also use Outlook or Windows live mail set to IMAP and export them to a PST file 

Gold Problem Solver

Re: Folders in email

Moving email from Comcast's webmail (aka Xfinify Connect) to your computer.

People want to do this for a variety of reasons, the main ones being to backup the email, or to get local copies prior to switching ISPs.

You have to do this with an email client (like Outlook Express, Outlook, Windows Mail, Thunderbird, etc.).
You can only do this via POP3, and POP3 can only download email that's in the webmail Inbox.
IMPORTANT The default behavior of almost all POP3 email clients is to delete messages after downloading them. If you want copies of your email to still be available via webmail you have to configure the email client to "leave messages on server".
Different email clients have different ways of storing email. Although it's generally possible to export/import the various formats from client to client, viewing the downloaded email conveniently will always require using an email client.

Empty out the Inboxes of both webmail (unless you're only interested in what's in the webmail Inbox) and the email client. Create Temp folders and move messages in the Inbox to the Temp folder if necessary.
Create folders in the email client that correspond to the webmail folders.
Email client config: port 995, SSL, Leave messages on server; detailed configuration steps for some common email clients can be found here: http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/E-Mail-Client-Settings-customer-generat... . That doesn't address the "Leave messages on server" aspect. Best bet there is to Google on "'your email software' 'version number' + leave messages on server" (without the single or double quotes).

How to do it
Move a folder's worth of messages into the webmail Inbox.
Download via email client
Move messages in the client Inbox to the appropriate folder (should be as simple as CTRL-A > Move)
Move messages in the webmail Inbox back to where they were.
Move another folder's worth of messages into the webmail Inbox.

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.

Bronze Problem Solver

Re: Folders in email

Outlook IMAP can actually download mail and all folders to your computer if you export it to a PST file.  This is a lot easier than moving files to inbox downloading and then repeating for each folder.




Select EXPORT TO A FILE then click next.  Select OUTLOOK DATA FILE (*pst) and click next then select inbox and check box include subfolders.  Give the PST file a name and save it.


The PST file can then be opened within outlook and will appear in the list OUTLOOK DATA FILE in the list of email accounts.   It will contain all of the email that you downloaded and will be stored on your computer in the PST file.   This file can be backed up and stored and can be exported in the future if you wish to update it while keeping mail on the comcast server.


I export it that way every month so that I am sure none of it ever disappears if it gets deleted off the comcast server without me being the one to delete it.  I use it as a backup of the email I want to keep.  This way I still have access to the mail on the server from other devices.

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