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Export Address Book

New Poster

Export Address Book

I've been searching for over an hour now and I can NOT find out how to export my Xfinity email address book to a new email.

Anyone? Please help!!!

Email Expert

Re: Export Address Book

I assume you mean you want to export it to your computer as a .csv file?  If you are still on the old email format, from the Inbox page click on Address Book, and on the landing page click on "Export All".  If you are on the new format, it seems to have vanished.  It was there a few days ago because someone else asked how to find it.  It should be visible when you click on the "hamburger" menu next to "Address Book" on the landing page where the contacts list is.  But all I can bring up right now is Import.




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New Poster

Re: Export Address Book

 


Latoque wrote:

I assume you mean you want to export it to your computer as a .csv file?  If you are still on the old email format, from the Inbox page click on Address Book, and on the landing page click on "Export All".  If you are on the new format, it seems to have vanished.  It was there a few days ago because someone else asked how to find it.  It should be visible when you click on the "hamburger" menu next to "Address Book" on the landing page where the contacts list is.  But all I can bring up right now is Import. 

I only get the "Inport" command also.

 

I am so non-tech fluent, I don't even know what you mean by a .csv file let alone how to create one.(I just googled it and it might as well have been written in Greek for the amount of information I understood).

 

I think I need to resign myself to inputting it into my new email contacts file one address at a time.

Email Expert

Re: Export Address Book

I am trying to find out why we can't bring up Export.  Since the program is still new I'm guessing it's a glitch.  A .csv (comma separated values) file is one of the two common file formats used for address books.  The other is vCard.  Comcast supports both of them.  Most email providers do.




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Email Expert

Re: Export Address Book

Update for ya-----------I was right, and it was there a few days ago (I thought I was seeing things).  But it has been temporarily disabled due to a bug they discovered in the address book software.  So it will appear again as soon as they get it sorted out.




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New Poster

Re: Export Address Book

Thanks! I will wait and check it again next week. It would help to move my contacts.

New Poster

Re: Export Address Book

ahhh...thought I was seeing things too! i had used the "export" couple weeks ago, now i've made changes to my address book and the export option isn't there (only import). Thank You for saving me some time Smiley Happy

Regular Visitor

Re: Export Address Book

Now the endofJanuary - I guess it never came back.....  Comcast a multi-billion dollar company and can't even put together a working email client.... Sad, very sad. 

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