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Ethernet Adapter Disabled this morning

Contributor

Ethernet Adapter Disabled this morning

I sat down to browse the web this morning: no connection. I checked the modem....modem was online. I went into Control Panel Network settings. The Network Adapter was disabled. I did not disable it. No one else in my home has a clue where that setting is in a computer. I reactivated and I was  back online. 

 

Does a Network Adapter become disabled on its own at any given time? This puzzled me.

Service Expert

Re: Ethernet Adapter Disabled this morning


greyeagle54 wrote:

I sat down to browse the web this morning: no connection. I checked the modem....modem was online. I went into Control Panel Network settings. The Network Adapter was disabled. I did not disable it. No one else in my home has a clue where that setting is in a computer. I reactivated and I was  back online. 

 

Does a Network Adapter become disabled on its own at any given time? This puzzled me.


If the Network Adaptor has issues or it is reset by an overnight update it could do this.  I would look for and try running diagnostics on your network adaptor to see if it is beginning to fail, or if this was a one time occurance.




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Connection Expert

Re: Ethernet Adapter Disabled this morning


greyeagle54 wrote:

I reactivated and I was  back online. 

 

You "re-activated" what / where exactly ? You stated that you "went into your control panel" so I'm thinking that you meant your computer ?

 

Does a Network Adapter become disabled on its own at any given time? This puzzled me.

 

If you are referring to a network adapter in a computer, no it shouldn't. And nothing that the Comcast system does can manually disable it.


 




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Contributor

Re: Ethernet Adapter Disabled this morning

That is exactly what I thought. I don't recall ever seeing this happen before. Yet it happened twice this week. The first time was when I first posted this message. The second was a few minutes ago. I am specifically talking about the ethernet adapter in Network and Internet category in Windows 10. I noticed before I checked this the modem was online. I went into Network and Internet Settings from the Notifications panel on the task bar. I checked the ethernet adapter. Sure enough it was disabled again. I re-enabled and I was back online. 

 

Very odd.

 

Contributor

Re: Ethernet Adapter Disabled this morning

Well, and there have been two Windows updates this week. That could very well explain it. I will run diagnostics on the adapter and see where this leads. Thanks much!

 

Ken

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