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Empty folder

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Empty folder

Recently set up a folder and placed important emails to save in it.  One week later, they are no longer in the folder.  It is empty.  Help!

Email Expert

Re: Empty folder

Did you create that folder as a sub-folder of another one like Trash?  Because if you did, it is subject to the same deletion schedule you have set for the parent folder.  You can check  your deletion schedules-------------

 

From the Inbox page, go to Preferences>>>>>>>Email>>>>>Email Deletion Schedule.  Make any changes you want there.  Remember too that if you have the account enabled on more than one computer/device, and you are using IMAP, those schedules will override the settings in Comcast Preferences.




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