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Email

When I try to get my email I get this message:    ERROR     502 proxy error.   I can get on TV and others.  I think I my have been hacked.

Thanks,  Reta

Accepted Solution

Re: Email

Hello all, I can assist you with getting access to your email and clearing up this error message. This is normally due to a failed certificate being sent through the system, this does not have anything to do with the site or your email account. To resolve this issue please reboot your computer or try using a different browser. You can also try accessing your email from a different device and see if you get the same error. If so please download the proper certificate information from your browser. 

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New Poster

Re: Email

i have a 502 proxy error anyone help

Official Employee

Re: Email

Hello all, I can assist you with getting access to your email and clearing up this error message. This is normally due to a failed certificate being sent through the system, this does not have anything to do with the site or your email account. To resolve this issue please reboot your computer or try using a different browser. You can also try accessing your email from a different device and see if you get the same error. If so please download the proper certificate information from your browser. 


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