Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,725

members

1,675

online

28,833

topics

Top

Email

New Poster

Email

No emails since yesterday on any device.  Any suggestions?  I chatted live and they told me it would be fixed in 1 hour, 2 hours ago.

Gold Problem Solver

Re: Email

What happens if you send a test email to yourself? Does it send? Do you receive it? Is the problem happening with their Xfinity Connect webmail, an email program, or an app on a mobile device?

Check your "Email Safe List" setting under Preferences / Email / Email Safe List at https://betapf.connect.comcast.net/. This option sometimes gets turned on when it should be off.

New Poster

Re: Email

The emails were just gone.  They tried to get them back for me, but they were still missing out of all the emails they managed to send to me.  I have since moved most of my email to my yahoo account.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 216 views
  • 0 kudos
  • 2 in conversation