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Email won't load

New Poster

Email won't load

Have been trying to load email today, no luck.

Has been fine up to today.

Gold Problem Solver

Re: Email won't load

Answer .all questions please.

Are you using Xfinity a Connect? Can you get to the Inbox or not?
Which browser/ version are you using?
Have you cleared your browser cache?
Have you tried a different browser, just to test if the issue is browser specific?
IF YOU ARE USING Internet Explorer version 10 or 11' check and make sure that Compatibility View is on. ClickonTO on Atools, then click on Compatibility View Settings.

Do. You use ant other email programs, smRtphone, tablet?

Post back with all the answers please.

CC


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Regular Visitor

Re: Email won't load

I can not get my e-mails to come up I keep getting a diagnose connection problems. I have a lap top that i can get my e-mails fine. I am using windows live for e-mails

Gold Problem Solver

Re: Email won't load

Please post the entire error message you are getting and answer all questions from my previous post .
CC


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




New Poster

Re: Email won't load

am visiting in Florida and using my sister's computer.  I have had no trouble for weeks, but today when I sign in I can't open my email.  She can access her mail and we have been on facebook with no trouble. but when I try to open email,  I get a message saying that webpage is unavailable.  

Regular Visitor

Re: Email won't load

XP windows live full. I can get the last 3 e-mails when i sign in but when i click on the other 14 e-mails th diagnose connection problems comes up

New Poster

Re: Email won't load

Same problem - in Florida, have not been able to acess email all day.

 

Frequent Visitor

Re: Email won't load

Same problem here in Florida.

 

Gold Problem Solver

Re: Email won't load

You can all call Comvast and see if a server is down in your area.


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




New Poster

Re: Email won't load

They are having server problems today. The tech said should be fixed today. We shall see.

Contributor

Re: Email won't load

MAC
Use Xfinity connect on iphone and ipad and both work fine
Use comcast.net on MAC nut when I click on "email" to load messages, they won't load. No error messages. They just won't load.
The server is not down. I have full internet service for anything else I want to do on my computer
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