Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Email trouble

Frequent Visitor

Email trouble

I'm a long time Comcast user.  In the past week or two I've started having intermittant trouble with email using Thunderbird/Win7.  I receive fine but have trouble sending mail - only through Thunderbird - if I use the Comcast web interface it works OK.


Once in a while it sends OK through Thunderbird,  but most of the time I get the following message... "An error occurred while sending mail: The mail server sent an incorrect greeting:  resomta-ch2-01v.sys.comcast.net comcast ESMTP server temporarily not available, please contact support."


Contacting Comcast support is nothing but an exercise in frustration and a waste of a couple of hours of my life - no sense going through that again.  Does anyone here have any insight into this problem?  It looks to me like a porblem with one of the Comcast servers or routers.





Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation