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Email retrieval

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Email retrieval

I would like to retrieve emails that do not show up on my screen any more - one from early June, and the latest I can see are from July.  How do I go about doing that?

Email Expert

Re: Email retrieval

Are you still on the old email format?  If so, you need to check your Deletion schedules to see how you have them set.  From the Inbox page, go to Preferences>>>>>Email>>>>>Email Deletion Schedule.  If the missing messages were deleted that way, you cannot retrieve them.   There is a recovery feature, but it only applies to emails you deleted yourself. and it only goes back two weeks.




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