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Email reading pane

New Poster

Email reading pane

My reading pane for my in-box, deleted, sent, etc. has disappeared. How do I get it back?

Email Expert

Re: Email reading pane

Do you mean the folders pane to the left side of the Inbox page or what?  Are you on the old email format, or the new one?  




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New Poster

Re: Email reading pane

Yes, all folders are missing.  There is no pane next to the actual email.  I have no idea if I'm on a newer version.  How can I tell?

Email Expert

Re: Email reading pane

The old format looks like this--------------

 

Old Email Format.jpg

 

 

The new format looks like this-------------------

 

 

New Email Format.jpg

 

 

 




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Contributor

Re: Email reading pane

 

@cathydawn-

 

I too was having the exact same issue (newer version of Xfinity webmail), but if you look very closely, you'll see a light blue arrow in the bottom 'left' of your screen. I've enclosed an image of what it should look like. Click on that and it'll expand your 'left' column and your folders should reappear.

 

Thanks to Latoque for the added information and images.

 

Note: I've spent 32 minutes trying to figure out why this is posting two images, when only *one* is attached (after deleting it and re-adding it several times).  My apologies.

 

Arrow.PNG
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