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Email problems

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Email problems

I recently changed my email service from Bellsouth to Comcast. I have only one problem with my email, which is one company which contacts me frequently sends my emails to Comcast and when I open their mail, it is not readable, all garbled. If I go to their site I can read their messages  perfectly. I asked the company, which is my mail away prescription plan to not have me sign in with my old provider, which they said can't be undone, since when I registered with them over a year ago, it can't be changed. Very frustrating. Please help me. Thank you.

Email Expert

Re: Email problems

Are you saying that your Rx mail subscription won't let you just change the email address?  I also use Rx by mail and I can change any personal information I want to in it.




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New Poster

Re: Email problems

I AM SAYING THAT MY RX CO. WILL NOT ALLOW ME TO CHANGE MY EMAIL ADDRESS! THEIR COMPANY IS THE ONLY CO. WHICH DOES THIS TO ME. I WOULD CHANGE THEM TO ANOTHER PROVIDER IF IT WEREN'T FOR THE FACT THEY DO PROVIDE ME GOOD SERVICE.

 

THEIR CO. WAS MY RX PROVIDER FOR A YEAR AND SERVICE ON MY EMAIL WAS EXCELLENT, BUT SINCE I CHANGED TO COMCAST IN OCTOBER OF 2015, IT'S BECOME AN ONGOING PROBLEM.

 

I DO THANK YOU FOR TRYING TO HELP ME.

 

Email Expert

Re: Email problems

OK, do you still have access to the Bell South account?  Is it still active?




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