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Email password changed overnight

New Poster

Email password changed overnight

I woke this mornign to my email paasword being changed.  I couldnt access my account.  I logged in to the app and it told me my account was compromised.  I called into Comcast and they are bascially no help.  Did anyone have their account hacked last night also?  

Gold Problem Solver

Re: Email password changed overnight

Comcast Security Assurance might be able to help you with this. Give them a call at 1-888-565-4329 (from http://constantguard.comcast.net/help/report-abuse/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.

New Poster

Re: Email password changed overnight

My passwrod has been changed 3 times in 5 days (all overnight). Comcast's response was sorry, they can't do anything about hackers.

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