Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,227

members

1,561

online

36,188

topics

Top

Email not syncing

New Poster

Email not syncing

My Windows Phone stopped syncing, after several years, last week.  I've deleted and readded the mailbox.  Error code 800004005.  I have connectivity and it should work.  Please help.

Regular Visitor

Re: Email not syncing

My iPhone stopped receiving email yesterday. Today support had me change the Incoming Mail Server from 'imap.comcast.net' to 'mail.comcast.net'.  Also change the incomng settings under 'Advanced' from server port 993 to 995. 

 

Apparently the IMAP server is down but setting up as a POP account will get your email coming again.  If you don't know how to do this chat or call comcast support and have them walk you through the changes.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 298 views
  • 0 kudos
  • 2 in conversation