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Email not being sent to road runner recipents

New Poster

Email not being sent to road runner recipents

 

It appears any and all email sent from comcast.net domain to cfl.rr.com domain I get the message below.  I know this for a fact as I have an email address with both domains at this moment and I sent myself an email to cfl.rr.com and received same message.  All senders are in my address book in the comast email.  And yes, when I send myself an email from cfl.rr.com to my comcast address I do receive mail.

 

 

This is an automatically generated Delivery Status Notification.      

Delivery to the following recipients is still underway after 14.6 hour(s):

Official Employee

Re: Email not being sent to road runner recipents


cherylm1 wrote:

 

It appears any and all email sent from comcast.net domain to cfl.rr.com domain I get the message below.  I know this for a fact as I have an email address with both domains at this moment and I sent myself an email to cfl.rr.com and received same message.  All senders are in my address book in the comast email.  And yes, when I send myself an email from cfl.rr.com to my comcast address I do receive mail.

 

 

This is an automatically generated Delivery Status Notification.      

Delivery to the following recipients is still underway after 14.6 hour(s):


 

That shouldn't be happenning... I'll take a look.


ComcastDaveL





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New Poster

Re: Email not being sent to road runner recipents

How will I know when issue is fixed?

Official Employee

Re: Email not being sent to road runner recipents


cherylm1 wrote:

How will I know when issue is fixed?


 

I'm following up now - RoadRunner is rate-limiting some connections from comcast.net to their domains.   I don't have an eta yet for resolution.





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New Poster

Re: Email not being sent to road runner recipents

Thank you, I will wait for your follow up response.

Service Expert

Re: Email not being sent to road runner recipents

Not 100% positive, but I think that Time Warner is migrating areas away from xxx.rr.com to twc.com.  This may or may not be related to your problem.




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Official Employee

Re: Email not being sent to road runner recipents


cherylm1 wrote:

Thank you, I will wait for your follow up response.


FYI-

 

RR has adjusted rate limits as applied to comcast's outbound hosts, so this should clear up shortly, if it hasn't already.





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New Poster

Re: Email not being sent to road runner recipents

Not sure what :RR has adjusted rate limits as applied to comcast's outbound hosts means, but magically today my emails from comcast to RR have been accepted with no issues to my RR recipients.

 

 

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