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Email forwarding turned off, but Comcast emails still forwarded to Outlook email.

Problem Solver

Email forwarding turned off, but Comcast emails still forwarded to Outlook email.

When I log in and click on "My Account" at the top of this page.  Then click on "Users & Preferences" then "Email Settings"  scroll down and "Email Forwarding" is turned off.

 

What makes it really bad is my Outlook email registers the sender as whoever sent email to Comcast. This means I can not simply 'make a rule' blocking email from Comcast.

 

I have to make a blocking rule for almost every email sent to Comcast, in my Outlook settings.

Official Employee

Re: Email forwarding turned off, but Comcast emails still forwarded to Outlook email.


dadgren wrote:

When I log in and click on "My Account" at the top of this page.  Then click on "Users & Preferences" then "Email Settings"  scroll down and "Email Forwarding" is turned off.

 

What makes it really bad is my Outlook email registers the sender as whoever sent email to Comcast. This means I can not simply 'make a rule' blocking email from Comcast.

 

I have to make a blocking rule for almost every email sent to Comcast, in my Outlook settings.


 

Might you happen to have an email filtering rule that is doing the forwarding, vs setting it in "Email Filtering", or could you have perhaps configured your Outlook to pull messages from your comcast account?

 

Hope this helps,


ComcastDaveL





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Problem Solver

Re: Email forwarding turned off, but Comcast emails still forwarded to Outlook email.

In "email filters" I have only "Giant Eagle" (a grocery store) and this "filter" blocks incoming email. A long time ago I set email forwarding in my Comcast email account.

Later I removed this forwarding from my email account, but the removal did not stop the forwarding. 

 

I searched the board and others have had this problem with no solution ever found.  I do not think it is possible to set outlook to receive Comcast email. I would have to set server numbers and I never did that.

 

The only thing I can think of to try is add my Outlook email to Comcast email forwarding again. Then wait a few days and remove it.

Official Employee

Re: Email forwarding turned off, but Comcast emails still forwarded to Outlook email.


dadgren wrote:

In "email filters" I have only "Giant Eagle" (a grocery store) and this "filter" blocks incoming email. A long time ago I set email forwarding in my Comcast email account.

Later I removed this forwarding from my email account, but the removal did not stop the forwarding. 

 

I searched the board and others have had this problem with no solution ever found.  I do not think it is possible to set outlook to receive Comcast email. I would have to set server numbers and I never did that.

 

The only thing I can think of to try is add my Outlook email to Comcast email forwarding again. Then wait a few days and remove it.


 

I'm just not seeing the forwarding in logs.

 

If you're able to copy/paste (into a private message and send them to me) full internet headers from one of the forwarded messages that's in your outlook, that might help rule out a classic forwarding entry as being the cause.

 

If you don't know how to get full headers from outlook, try a google search of "full headers", and the version of outlook you have.  

 

 

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