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Email folders missing

New Poster

Email folders missing

Email folders are missing when the switch over to the "new e-mail"     How do I get them back.

 

 

Expert

Re: Email folders missing

Did you check to see if they are under "My folders" in the left pane?  Click on the black arrowhead to check.

New Poster

Re: Email folders missing

Yes of course, some are just missing.   I don't like the move function as it is now. I used to be able to click move and type the first few letters of the intended folder and it would bring it up. Now to move a file I have to search through a partial list of my folders . It doesn't bring up all my folders.   I use the folders to sort work files so I have a lot to look through. Or you can highlight an email and drag it to the intended folder. This takes practices as it doesn't work smoothly.

Expert

Re: Email folders missing

When you get the window after clicking on the Move button, try scrolling down in it to see the rest of the folders.