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Email deleting from trash folder before 30days

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Email deleting from trash folder before 30days

My trash folder is set at the max (30 days) before it's to delete an email. However it's only keeping emails for 1 week. I think 30 days isn't much time before an email is deleted, but it's better than 1 week. How do I ensure that NO emails are deleted from my trash before the very short period of 30 days.
Comcast Email Settings.JPG
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Re: Email deleting from trash folder before 30days

Most often email disappears from Comcast's "Xfinity Connect" webmail Inbox because an email program (ex: Outlook, Mac Mail) or mobile device (smartphone, tablet) removes the mail from the server.

Check all mobile devices and email programs on all computers. The missing mail may be in the Inbox of one of these. If you can't find the culprit, change the Comcast password for the affected userID to prevent mail from being removed. You can change your password in "My Account" (https://customer.xfinity.com/Secure/UserSettings/) under "Users & Preferences" / (username) / "Basic Settings" / Username / "Change password". Once you identify the offending device or program, change its settings to "Leave a copy on the server", and make sure that a "Delete after xxx days" or similar setting is not active.

The "Email Deletion Schedule" settings in Xfinity Connect only control how often the system removes old messages. The settings do not protect messages from being removed by email programs or mobile devices.

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