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Email User forwarding

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Regular Contributor

Email User forwarding

Hello, I wanted to remove my Mom's email address from being forwarded to my Dad's. Thought it was pretty easy but comcast updated their "My Account" page and now I have no clue where to find this setting. Need help.

Accepted Solution

Re: Email User forwarding

If you are still on the old format, from the Inbox page of the account in question, click on Preferences>>>>>Email>>>>>Email Forwarding.  Open that.

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Email Expert

Re: Email User forwarding

If you mean you are on the new email format, from the Inbox page click on the gear icon in the upper right corner of the page.  Then click on Mail, and you will see Auto Forward.  Click on that and you should be good to go.




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Regular Contributor

Re: Email User forwarding

No not this, Basically I remember I set my Moms email address (username@comcast.net) for her emails to be forwarded to my Dad's comcast.net address but I don't see where you can change. It used to be under "Users & Preferences" see attached Link:

 

http://comcasthelp.transfermyemail.com/article/112-comcast-email-forwarding

 

 

Email Expert

Re: Email User forwarding

If you are still on the old format, from the Inbox page of the account in question, click on Preferences>>>>>Email>>>>>Email Forwarding.  Open that.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
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I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark a Best Answer!solution Icon
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Regular Contributor

Re: Email User forwarding

Thank you Latoque, I forgot that you had to Log In to her Mail in comcast.net to change this setting. Was looking in wrong area before (My Account). I figured it out. Thank you again for your help!

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