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Email Time Stamp

Frequent Visitor

Email Time Stamp

Since Comcast rolled out a "new" look to their email system last week, the time stamps on all my emails are wrong.  I believe the time stamp is showing for GMT; I am on PST.  I have had many frustrating conversations with Comcast agents, and I have been told that there is nothing they can do, which seems absurd to me.  The time and date settings on my computer are correct.  It's the email time stamp that is wrong.  Help! 

Gold Problem Solver

Re: Email Time Stamp

Check the setting under:   (gear icon) / Settings / Basic settings / Time zone

Frequent Visitor

Re: Email Time Stamp

That worked for my laptop, but my desktop does not have the Gear/Setting/Basic Setting/Time Zone option.

Gold Problem Solver

Re: Email Time Stamp


boomerzoomer wrote: ... desktop does not have the Gear/Setting/Basic Setting/Time Zone option.

Can you post a screenshot of the desktop's email screen? Be sure you don't include any personal informaton, especially email addresses -- see http://forums.xfinity.com/t5/Forum-Community/Forums-Policy-and-Guidelines/m-p/2618379#M1.

 

What browser is the desktop using?

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