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Email Read Receipts

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Email Read Receipts

Does comcast mail have the ability to request a READ receipt for email?   


If so, where do you set that up? 

Gold Problem Solver

Re: Email Read Receipts

Comcast's older "Zimbra" webmail ("web.mail.comcast.net/zimbra/...") does not support Read receipt requests, but the newer Open-Xchange "Appsuite" webmail ("connect.xfinity.com/appsuite/...") does. In the Compose window, click Options, then "Request read receipt".

Read receipts only work if both the sending and the receiving email software supports them (most webmail systems don't), and typically only if the recipient grants permission to send them (many users, like me, never do). Given the limitations, consider including some version of "Please reply so I know you got this" with the message you send.

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