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Email Problems -- Who's Email Account is it anyway?

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Email Problems -- Who's Email Account is it anyway?

Xfinity / Comcast delivers the worst email service I ever paid for. Even my other two FREE web-based email accounts deliver better and faster service. How can I prevent xfinity from treating my email account as if it was primarily there for xfinity's advertising (for themselves and others)? I pay enough to expect advertisement-free, decent email service.

 

The exfinity webmail page needs extremely long to load (at least 5 times longer than the free webmail accounts. That is not surprising. The page needs to load an enormous amount of advertising.

I am paying for this email account!! Why do I have to put up with all this advertising?

 

Is there a way to keep xfinity from re-directing me from my email account page to another one of their pages (mostly their advertising)!!

This is my computer! All choices are mine, not their's.

There I am. Waiting for the familiar beep when email arrives, while I make lunch for example.

After a while, I wonder why the expected email does not arrive...

I would have gotten the email in time if xfinity would not have switched me to another webpage without my consent.

Unbelievable! Xfininty had switched from my email account page to a page advertising their TV service (which I will be sure not to get. Who knows, they might want to select my movies!)

 

I will be sure not to sign up for any more services if these preposterous practices do not stop.

(There is no flash in the Internet service either. Never before did I have to try several times to load a website because the loading times out.)

I intended to keep the xifinity paid email account as free of commercial advertising as possible. Xfinity won't let me do it because "inactivity" is their signal to stop refreshing my email account page. 

 

This is the worst email service I have ever paid for. 

Is there any way to make this email service work, such as preventing to be re-directed from the email-account page? I do not believe that I now pay for an email service, which force-feeds me such a tremendous amount of advertising!

 

quick_bear

Email Expert

Re: Email Problems -- Who's Email Account is it anyway?

All ISPs use advertising for the revenue stream. You do have some control over what ads you see. Underneath any ad on the right side of the screen, click on "Ad Info". Or just go to this link-------------

http://xfinity.comcast.net/adinformation/

That will explain how you can opt out of some, but not all advertising. Or-----use a browser add-on called "AdBlock Plus". That will eliminate most  of them. An even better option would be to use an email client like Mozilla Thunderbird or Windows Live Mail. That way you don't even have to look at the Comcast UI, and no ads.  Or you could set the account to auto-forward to some other email account you like better.

 

That said, if you read the ToS you agreed to when you signed up with Comcast, the advertising is in there.  Also, Comcast  considers things like the email, calendar, address book and other content type stuff to be "extras".  You are not paying specifically for a free-standing email account, but rather for the HSI connection.  That is their corporate stance.

 

 




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