Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,650

members

1,091

online

36,631

topics

Top

Email Page - Advertisements Crashing Browser

Frequent Visitor

Email Page - Advertisements Crashing Browser

I have been a Xfinity-Comcast user for 3 years but have not complained until now about my email because it is now slowing and crashing my system with the ads.   If I am paying $150 per month for my internet services which includes Email, why am I forced to look at ads all over the Email portal. I can see if I am getting the service for “free” and ads generate revenue but, I am paying top dollar for the service which means I should not be susceptible to forced ads. How can they be removed or turned off so it doesn’t keep slowing down or crashing my browser?

 

Service Expert

Re: Email Page - Advertisements Crashing Browser

You are only paying for an internet connection.  Comcast supplies email for free.  Should Comcast ever decide to end email service your internet price wouldn't decrease as a result.

 

There are two ways you can get away from the ads.  One is to use an email client like Thunderbird, Outlook [paid], Windows Live Mail, or any other free email client you would like.

 

If an email client isn't an option for you, then you can try out AdBlock Plus.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Gold Problem Solver

Re: Email Page - Advertisements Crashing Browser


Again wrote: You are only paying for aninternet connection.  Comcast supplies email for free. ...

It isn't really "free". It's more like "included as a part of your Internet service".

 

Just because something does not appear as a line item on your bill doesn't mean it's "free".

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 518 views
  • 0 kudos
  • 3 in conversation