Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,858,180

members

1,055

online

30,101

topics

Top

EMAIL ISSUES

New Poster

EMAIL ISSUES

Keep getting this message 

"Error

The connection to remote server imap.email.comcast.net was refused or timed out while attempting to connect."
It's immediate when I try to open an email., when I attempt a second time I can open the email.  
 
I also keep getting "browser can't open page, no email connection"  no matter what browser I use ~
 
Anyone else having email or browser issues?
Email Expert

Re: EMAIL ISSUES

I've had the same error a couple of times on my Windows 10 laptop, but not on my iMac.  On the Dell I was using Edge when it happened.  My thinking is that this is a browser compatibility problem.  Try clearing the browsing history and then shut the browser down and reopen it in a new session.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: EMAIL ISSUES

 I've changed browsers, cleared browser history, cleared cookies, shut down completely.  All of those actions appear to work - - - for an hour or two.  I have used several browsers; It can't be the browser, because if it is, no browser works well with Comcast email. Thank you for your reply.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 409 views
  • 0 kudos
  • 2 in conversation