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EMAIL INBOX

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EMAIL INBOX

i have opened or marked as read all my email

why does the counter at the top still show 8 messages ?

Email Expert

Re: EMAIL INBOX

Do you have any sub-folders nested under the Inbox?  If so, even if you have them collapsed, any unread messages in them will count toward the number on the Inbox itself.




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I am an XFINITY Forum Expert and I am here to help.
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New Poster

Re: EMAIL INBOX

no i didn't see any answer to my question.

the question was this.

i recently had a comcast equipment upgrade on a Saturday.

on monday i was checking my emails and discovered

the folders i had set up and the emails in them were gone.

how can i recover them

 

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