Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,491

members

1,508

online

29,978

topics

Top

E-mail red circle indicator

Frequent Visitor

E-mail red circle indicator

My red circle indicating how many e-mails I have has disappeared. How can I restore it on my homepage,thanks.

Regular Visitor

Re: E-mail red circle indicator

I have the same problem!

Email Expert

Re: E-mail red circle indicator


conrailkid wrote:

My red circle indicating how many e-mails I have has disappeared. How can I restore it on my homepage,thanks.


Try refreshing the page.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Frequent Visitor

Re: E-mail red circle indicator

Nope,sorry.Red indicator circle still not showing number of new e-mail messages after refreshing. It seems to be a hit or miss situation,sometimes the red circle is and others it's not. I can live with it,thanks.

Email Expert

Re: E-mail red circle indicator

In the old email format, that counter was known for it's unreliability.  In the new format hopefully, it's better.  It has worked OK for me so far at any rate.  Try signing out of the account and back in again.  See if that resets it.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 4 replies
  • 334 views
  • 0 kudos
  • 3 in conversation