Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,791

members

1,611

online

36,126

topics

Top

E-Mail Remains After Being Deleted

New Poster

E-Mail Remains After Being Deleted

When checking my Comcast e-mail on my cell phone, I'll delete messages after reading them.  If I check my e-mail on another device (Desktop or Tablet), the deleted messages are still there.  How do I get my actions to sync up on all devices?  Thanks.

Tags (1)
Gold Problem Solver

Re: E-Mail Remains After Being Deleted

Switch to using the IMAP servers instead of POP.  Then when you delete on one device, email will be deleted from all.

 

Incoming server: IMAP.comvast.net

Incoming Port 993 with SSL ON

ALL OUTGOING ITEMS REMAIN THE SAME.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 262 views
  • 0 kudos
  • 2 in conversation