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Drafts folder not responding/working.

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Regular Visitor

Drafts folder not responding/working.

My drafts are not being saved to my "drafts" folder, even when I manually attempt to do so.  Help!!??

Accepted Solution

Re: Drafts folder not responding/working.

**This issue has been resolved via private message**

 

The email account was in "Create" status and should have been "Active." I corrected this while slow-syncing the account, and seemed to resolve the issue.

 

Thank you

View answer in context
Email Expert

Re: Drafts folder not responding/working.

One thing to check---------from the Inbox page, go to Preferences>>>>>Email>>>>>Composing.  Is the box checked for "Automatically save drafts while composing the message"?




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Official Employee

Re: Drafts folder not responding/working.

Hi 

 


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Official Employee

Re: Drafts folder not responding/working.

**This issue has been resolved via private message**

 

The email account was in "Create" status and should have been "Active." I corrected this while slow-syncing the account, and seemed to resolve the issue.

 

Thank you


Community Icon
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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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