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Domain doesn't work on Comcast

Contributor

Domain doesn't work on Comcast

I have the domain name http://playepoch.com. I also have a domain name http://killinzedz.net. Both are configured identically to each other. The playepoch.com domain directs to the same location as killinzedz.net. 

 

With Comcast internet, both at home and at work, playepoch.com does not resolve. On my cell phone and for other people that I have used using different providers, or Comcast in different regions of the country, it resolves just fine. 

 

I used live chat twice. The first time, I was told it would be fixed and would resolve within 2 hours. The next day I went into live chat again and this time the rep tried saying it was a local issue with my computer. He sent a refresh signal to my modem, which caused me to lose my internet connectivity. I called support and the person there was useless, asking me to perform tasks I already did. After hanging up with her, I messed with my modem/router and finally got the internet working again.

 

So, why does playepoch.com not resolve for me at home or at work (both Comcast) but it resolves on my cellphone and for other people around the country and in Europe?

Contributor

Re: Domain doesn't work on Comcast

Any suggestions on this at all? I have found another Comcast user that is experiencing the same problem with this domain.

Networking Expert

Re: Domain doesn't work on Comcast

Your playepoch.com domain does not seem to be advertised to some DNS servers.I'd check with your domain registrar to find out why this may be. It isn't only Comcast, btw...

 

kevan@kevan-Mint ~ $ nslookup
> playepoch.com
Server:		127.0.1.1
Address:	127.0.1.1#53 <------------my machine

** server can't find playepoch.com: SERVFAIL
> lserver 75.75.75.75
Default server: 75.75.75.75
Address: 75.75.75.75#53
> playepoch.com
Server:		75.75.75.75
Address:	75.75.75.75#53 <------------Comcast server

** server can't find playepoch.com: SERVFAIL
> lserver 8.8.8.8
Default server: 8.8.8.8
Address: 8.8.8.8#53
> playepoch.com
Server:		8.8.8.8
Address:	8.8.8.8#53 <------------Google DNS

** server can't find playepoch.com: SERVFAIL
> lserver 208.67.222.222
Default server: 208.67.222.222
Address: 208.67.222.222#53
> playepoch.com
Server:		208.67.222.222
Address:	208.67.222.222#53 <------------ OpenDNS

Non-authoritative answer:
Name:	playepoch.com
Address: 23.238.20.250
> lserver 77.68.46.122
Default server: 77.68.46.122
Address: 77.68.46.122#53
> playepoch.com
Server:		77.68.46.122
Address:	77.68.46.122#53 <------------ DNS server in the UK

Non-authoritative answer:
Name:	playepoch.com
Address: 23.238.20.250
>

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I don't work for Comcast...


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Contributor

Re: Domain doesn't work on Comcast

Thanks kevj. I've contacted GoDaddy and they have indicated it is an issue on their end and they are going to elevate it and get it fixed.

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