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Delays in receiving emails

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Delays in receiving emails

I'm seeing significant delays in receiving some emails via my Comcast IMAP account. Behavior is the same on my PC and phone; the delay affects some emails but not others.

 

One time-sensitive email today was sent at 3:27 PM CDT but I did not receive it until 5:17 PM CDT.

 

1-800-XFINITY's advice was to wait 24 hours and call back if it's still a problem.

 

Below is a chunk of the source code showing the delay (I X'd out the IP addresses):

 

Received: from resimta-ch2-02v.sys.comcast.net (LHLO 
resimta-ch2-02v.sys.comcast.net) (XX.XXX.XXX.XX) by
resmail-po-536v.sys.comcast.net with LMTP; Tue, 14 Jun 2016 22:17:57 +0000
(UTC)

 

Received: from gcc01-CY1-obe.outbound.protection.outlook.com ([XX.XXX.XXX.XXX])
by resimta-ch2-02v.sys.comcast.net with comcast
id 6kTz1t03b2cMUlB01kU0Ys; Tue, 14 Jun 2016 20:28:02 +0000
X-CAA-SPAM: 00000

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