Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,202

members

558

online

29,294

topics

Top

Copying email to sent folder is slow

Frequent Visitor

Copying email to sent folder is slow

When I compose a message and send it, it takes about 45 seconds for the message to be saved in the Sent messages folder. I am pretty certain this is a comcast issue because if I change only the location where Thunderbird saves the sent copy to a local folder, the save is almost instantaneous. When I do the same with a Gmail account, the save takes less than 1 second. Every once in a while, the save is less than 1 second, but most of the time it is long.


I want to know how to solve this.

My SMTP Server settings are:
Server name: smtp.comcast.net
Port: 587
User Name: <email address>
Authentication: Normal Password
Security: SSL/TLS

My IMAP Mail settings are:
Server name: imap.comcast.net
Port: 993
User Name: <email address>
Security: SSL/TLS
Authentication: Normal Password

 

Email Client: Thunderbird 38.2.0

OS: Windows 7 Pro x64

 

Thanks for any help you can provide!

John

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 412 views
  • 0 kudos
  • 1 in conversation