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Comcast homepage will not open; just a white screen.

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Comcast homepage will not open; just a white screen.

White screen of death no matter how I try to log on to the Comcast homepage. I have to use my phone to access my email. Tech support at Comcast is clueless and useless. How much time must I waste trying to fix this problem?

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Re: Comcast homepage will not open; just a white screen.

Which browser/ version are you Using?  Have you cleared your cache?  If not, do so.

Have you tried a different browser to test if the problem is speicific to the browser you are using?


If using Internet Explorer:  Click on Tools, the click on Compatibility view so it is enabled.

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.

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