Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,535

members

1,262

online

36,236

topics

Top

Comcast address lookup does not update

New Poster

Comcast address lookup does not update

I've updated my address book, deleting outdated addresses. When I do a lookup for an address when entering in a new e-mail and doing a lookup by clicking on "To". The list of emails presented is every e-mail that had been in my address book. Not the current list. 

 

This is the lookup:

Untitled.png

 

Thanks

Gold Problem Solver

Re: Comcast address lookup does not update

Are you using the FULL or Lite version of XC?  If using the full version, try switching to the Lite version and see if the updates show there.

Post back.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 346 views
  • 0 kudos
  • 2 in conversation