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Cannot open attachments in my email account

Regular Visitor

Cannot open attachments in my email account

I am suddenly unable to open attachments in my email account.  This has never been a problem before.  Can someone please help me determine what is wrong?

Email Expert

Re: Cannot open attachments in my email account

What kinds of files are they?  Exactly what happens when you try to open them?




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Regular Visitor

Re: Cannot open attachments in my email account

The problem is with the Chrome browser. If I open my email account with Windows Edge, the files open with no problem.
Email Expert

Re: Cannot open attachments in my email account

Are you using the most recent version of Chrome?  I'm using 57.0.2987.98 (64-bit) on my iMac, and I am not having the issue you describe.




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