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Can't sign out of comcast email

New Poster

Can't sign out of comcast email

 click sign out but it won't let me sign out of my email, it pops back up to name with signout message, how do I fix this.

Email Expert

Re: Can't sign out of comcast email


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way.




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Frequent Visitor

Re: Can't sign out of comcast email

I have the same problem.  Cleared cache, rebooted.  Still cannot sign out.

Email Expert

Re: Can't sign out of comcast email


SimpleSue wrote:

I have the same problem.  Cleared cache, rebooted.  Still cannot sign out

 

Did you try using a different browser?




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Contributor

Re: Can't sign out of comcast email

I have been having the same issue since last month.

This issue keeps cropping up every few months and is very annoying as we do dnot know if somebody has hacked into it or what.

Some sticky with permanent solution will be nice.

Regular Contributor

Re: Can't sign out of comcast email

And why does this not go to the top of the new??

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