Can't login to account or email on laptop. All other internet is ok. Mobile is OK

Misterbluesky · ‎12-21-2016

For 5 or more days now I have much trouble logging into my account or email. Got in may be twice in last 4-5 days.

Keep getting "

400 Bad request

Your browser sent an invalid request."

Appears a new email format was launched that i acessed maybe once. All other internet is ok. Mobile is OK

Any thoughts? Thanks

Latoque · ‎12-21-2016

Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way.

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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer! solution Icon

I am not a Comcast employee.

Was your question answered?
Mark an Answer! solution Icon

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Can't login to account or email on laptop. All other internet is ok. Mobile is OK