Xfinity plant
Xfinity globe
Community Forum

Can't log in to the xfi app

New Poster

Can't log in to the xfi app

It has been many weeks now can't log in to app. I can't control the Wi-Fi connection anymore.
I tried sign out and try again many times still.
Please help to fix the issu.
Screenshot_20170901-122511.png
Official Employee

Re: Can't log in to the xfi app

 

kristyjeong, is your username able to log into My Account normally? What error message do you see when you try to log in?