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Can not check my bill - no one seems to be able to figure this out

Frequent Visitor

Can not check my bill - no one seems to be able to figure this out

When I go to check my bill, I constantly get this error.  I have tried different browsers, different machines.  Xfinity went so far as to change my email account (to try and solve this) and it didn't work.  So now on top of not being able to check my bill, I no longer get email from anyone that had my old email account.  Can anyone from Customer service or otherwise help?

 

 

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Expert

Re: Can not check my bill - no one seems to be able to figure this out

This is not something you can fix yourself, so I'm escalating it to the forum admins for follow-up.

Official Employee

Re: Can not check my bill - no one seems to be able to figure this out

Hello MandrewAhieu. I can assist with getting this error resolved. Please send me a private message and include your full name, service address, and account number so I can access your account.