Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,845,029

members

715

online

36,690

topics

Top

Can I change the order of my Email "Mailboxes" (Sent, Drafts, Spam, trash, etc...)? - If so, HOW?

Regular Visitor

Can I change the order of my Email "Mailboxes" (Sent, Drafts, Spam, trash, etc...)? - If so, HOW?

Does anyone know if it is possible to change the order of my Email "Mailboxes" (Sent, Drafts, Spam, trash, etc...)?  And If so, HOW would I do that?

Email Expert

Re: Can I change the order of my Email "Mailboxes" (Sent, Drafts, Spam, trash, etc...)? - If so, HOW?

You cannot change anything about the default folders.  Also, dragging and dropping folders only works if you want to make one a sub-folder of another one.  You can, however, change folders you created this way----------------


From my experience, when you create new local folders, there are two ways I know of to change their display order. They should appear alphabetically automatically when you create them, but if they don't for some reason, after you have created them right click on each one, select "Rename" and re-enter the name. That should put them in the correct sequence.

Another is to use numerical order if you don't want them alphabetical. Put a number as the first character in each folder name and they will display in that sequence-- ie: 1--2--3--4-- and so on.  You can do the same thing by using a letter of the alphabet as the first character in the folder name---a,b,c and so on.  The first character seems to be the determining factor.

It's a little trick I picked up playing around with my old Yahoo account, which responds the same way. I suspect other webmail programs use it too but I haven't tried it with any others.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 239 views
  • 1 kudo
  • 2 in conversation